Our Mission
Empower Kenya's counties with locally relevant technology that improves service delivery, transparency, and public resource performance.
About Us
Built Around County Workflows
Explore an approach to county software centered on clear records, accountable workflows and practical implementation planning.
Our Focus
Practical software evaluation starts with the work a county needs to carry out and the people accountable for it.
CountyERP focuses on the operational work behind county services: maintaining records, assessing charges, reviewing payments and coordinating the people responsible for each step. A useful system connects these responsibilities in a way that the county can understand and oversee.
County workflows span offices, service counters and field locations. Our approach starts by discussing the records, approvals and connectivity conditions involved, then defining a scope that can be demonstrated and reviewed with the responsible teams.
Our resources help teams prepare for those discussions through practical evaluation questions, implementation checklists and clearly labeled synthetic examples. Explore them alongside a tailored demonstration to decide what your county needs.
Our Vision
A Kenya where every county operates with stronger efficiency, clearer accountability, and citizen-centred digital public services.
Implementation Approach
Roll out practical digital systems around real county workflows, governance structures, and operational capacity on the ground.
Working with County Teams
Discuss product scope, operational responsibilities and implementation support together so the proposed service has clear expectations.
Values That Shape the Platform and the Partnership
These principles guide how we build, implement, and support CountyERP.
Partnership
We work alongside counties as true partners, not just vendors, to support lasting adoption and measurable results.
Integrity
We build trust through transparent delivery, reliable systems, and a practical understanding of public-sector accountability.
County-first Design
Deep knowledge of Kenyan governance, regulation, and county operations shapes how we build and implement CountyERP.
Delivery Focus
We measure success through stable rollouts, stronger adoption, and operational outcomes that counties can sustain.
How We Plan an Implementation
An implementation brings together technical requirements, financial controls, training and ongoing support. Agree the responsible people and deliverables for your project.
Technical planning
Architecture & Integration
Systems and data
Map the proposed workflows, data responsibilities and external interfaces before implementation.
An agreed scope with integration dependencies and acceptance tests.
Requirements review
Financial Controls
Approvals and reconciliation
Review financial reporting, access and approval requirements with the responsible county or institutional team.
A requirements matrix linked to the applicable instruments and responsible owners.
Adoption
Rollout & Training
People and process
Plan migration, training and staged acceptance around the people who will operate the system.
A rollout plan with training needs, sign-off responsibilities and support arrangements.
Service planning
Ongoing Support
Continuity and improvement
Define support channels, escalation responsibilities and review periods as part of the proposal.
Documented support scope and service terms for the deployment.
Planning for County Operations
Explore the workflows, people and delivery requirements involved in a county implementation.
County-focused workflows
Discuss requirements across revenue collection, departmental operations and financial oversight.
Multi-department coverage
Revenue, health, HR, land, public works, citizen services, and more can run on a connected operating model instead of siloed tools.
County-ready implementation
Each rollout is configured around county workflows, reporting structures, and service realities so adoption holds after launch.
Post-launch continuity
Training, optimization, and operational support help counties keep improving after the initial implementation milestone.
A delivery plan with clear responsibilities
CountyERP discussions bring together the people who operate the service and the people who manage its financial and technical controls. Agree the responsible roles and expected outputs before rollout.
Discovery and configuration
Revenue and departmental owners define services, charges, records and approvals. Technical teams document interfaces, access boundaries and dependencies.
Migration and acceptance
Data owners review opening balances and rejected records. Operators rehearse ordinary work and exceptions; the sponsor agrees what constitutes acceptance.
Training and continuity
Training follows the tasks of cashiers, supervisors, finance reviewers and administrators. Include a practical exercise, escalation contacts and a recovery procedure.
Support and handover
Agree service coverage, issue priorities and review periods. Document exports, configuration, manuals and the responsibilities for a future transition.
Ready to Transform Your County?
Discuss your county’s workflows, evaluation questions and implementation priorities with CountyERP.